Shipping Policy

Effective Date: July 19, 2026

Thank you for shopping at itsalexraven.com. This Shipping Policy outlines how we process and deliver orders.

Order Processing

All orders are processed within 1–2 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders or unexpected delays, we will notify you as soon as possible.

Shipping & Delivery

We ship worldwide.

United States

• Standard Delivery: 2–5 business days

International

• International Delivery: 10–30 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost shipments resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Website: https://itsalexraven.com

Email: alexraven@ravestonia.com